Reviews for Tim Dahle Nissan Southtowne · page 15

I believe that I got a good price for the vehicle I purchased, but I have to amend this review. Based upon the Post 👨‍🎨 sale interactions that I’ve had. I think many of you who buy a car, possibly don’t like going to the dealership. They don’t find it fun like I do. What they’re looking for is a process that’s not overly difficult and they want transparency so there’s no surprises. I’ll have to tell you first of all, when you buy cars like Chevrolet or Ford or Nissan and not cars like Lexus Cadillac Acura, etc., you should expect the dealership not to be five star. I know this sounds unreasonable, but that’s just the fact. It is important to note also that I think the dealership deserves a nine out of 10 because they did meet almost all of my expectation and delivered almost everything that I was promised with the exception of one thing When I was buying the car (let me say that I might not be the sharpest tool in the shed, but I’m also not), I was told at least two times that at this dealership they include the first year of oil changes for Free. This is a common thing, especially among these dealerships to include Chevy and Ford. I have purchased a new Ford explorer and a new Chevy Silverado since I’ve lived in Utah, and that is what was included in the price and it was oil changes entire rotations for one year which meant three oil changes. Or approximately 15,000 miles. So I guess I didn’t look over the financial disclosure as closely as I had originally thought and I found a charge on there for $189 after the fact, which was basically for three oil changes. Of course it’s probably amounts to like $.88 a month for 72 months but when you’re told that you’re supposed to get three oil changes and tire rotations when you buy the car, that’s what you expect. So I basically went back to finance and had them pull that off of my financial disclosure and credit me back the money Indeed, when I contacted the sales manager, I was told that this is not the case and they do not include oil changes for the first year. So either I was having an off day or, there is some confusion at the dealership about what they actually do offer or they use this as a sales pitch and added to your financial disclosure. Anyways, thought it was something that the people of Utah might like to know.

Great experience! Everyone was friendly and accommodating. Will definitely be back for another car from them. It was a quick process!

Tim Heaps is the most incredible Service Manager I’ve ever worked with! Gets the job done right and right on time! Couldn’t be happier with Tim Dahle Nissan!

Too long of a wait to get an oil change, otherwise everything went well. Thanks for your services during the last 13 years!

With my last visit No big complaint. Travis was outstanding Little unclear on price and financing. Not Travis’s fault

Michael Cheadle made buying a car fun. He was very knowledgeable about the car I wanted and provided all the details I needed to make the right decisions. He ensured that I got everything I wanted without putting any pressure on me. He was kind and I felt that I was in good hands. I highly recommend Michael if you are buying a car from Tim Dahle Nissan.

Samson was great to work with and is very knowledgeable. Highly recommend

The salesman Michael Stanfield did a great job, he was kind, helpful, attentive. Made the whole process very easy, was not pressured and found a great vehicle at a good price. Overall a great experience. Thank you Mike.

DJ is an amazing serviceman. He listens patiently as I talk of my concerns & needs to keep my Nissan in top quality condition. I’d give more than 5 star care these past years at Tim Dahle. Thank you for taking care of me.

Very Good